Terms of Service

Welcome and thank you for visiting Tourdeus Store!

Please read the following terms carefully. By accessing or using this website, you confirm that you have read, understood, and agree to abide by these terms and conditions without limitation or condition. Your use of this website indicates your acceptance of these terms as they exist at the time. If you do not agree with the terms and conditions of this website, please do not visit or continue to use it.

Delivery Time: Delivery times may vary due to factors such as location and holidays. We will make every effort to ensure that orders are delivered within the promised timeframe, but we are not responsible for delays caused by force majeure.

Shipping Policy: We will ship your order within 1-2 business days after confirmation. Shipping costs are calculated based on the destination and package weight, and the specific fees will be displayed on the checkout page. We are not responsible for delays or shipping failures caused by incomplete or inaccurate information provided.

Return and Exchange Policy: If you are not satisfied with the received item, you can contact us for a return or exchange within 30 days of receipt. Please refer to our return policy for specific instructions and follow the designated process if needed.

Privacy Protection: We are committed to strictly complying with relevant privacy regulations to protect your personal information from unauthorized access or disclosure.

Customer Service: Our customer service team is available to provide support and assistance during business hours. You can contact us via email, online chat, or phone.