Frequently Asked Questions
Frequently Asked Questions
Pantry Storage Containers
Q: Are Tourdeus pantry containers airtight?
A: Tourdeus pop-top pantry containers use a lid and silicone sealing ring designed to create an airtight seal for everyday dry food storage.
Q: What foods can I store in the pantry containers?
A: They are designed for dry ingredients such as flour, cereal, oats, pasta, rice, beans, sugar, snacks, nuts and similar pantry staples.
Q: Can the pantry containers hold liquids?
A: Our pantry containers are primarily designed for dry food storage. We do not recommend using them to store or transport liquids.
Q: Can the containers be stacked?
A: Yes. Their coordinated shapes are designed to help make better use of pantry shelves, cabinets and countertops.
Q: How do I choose the right size?
A: Choose according to the ingredient, the amount you normally store and your available shelf space. Ingredient size, shape and density affect how much each container can hold.
Coffee Storage
Q: Can Tourdeus coffee canisters hold both beans and ground coffee?
A: Yes. They can be used for coffee beans or ground coffee. Capacity may vary because beans and grounds have different densities.
Q: What does the one-way CO₂ valve do?
A: The valve allows naturally released gas to escape while helping reduce outside air exposure.
Q: Does the tinted glass help reduce light exposure?
A: The tinted glass is designed to help reduce light exposure compared with clear glass. Review the individual product page for material and testing details.
Formula Storage
Q: Are Tourdeus formula containers intended for home use?
A: Yes. They are designed to help organize dry formula powder and everyday preparation supplies at home.
Q: How much formula can the container hold?
A: Capacity varies by product and formula density. Review the individual product page for tested capacity information.
Cleaning and Care
Q: Are Tourdeus containers dishwasher safe?
A: Care instructions vary by product and material. Tourdeus AS pantry containers should be hand washed with mild soap and lukewarm water. Avoid dishwashers, sterilizers and high heat.
Q: Do all Tourdeus products use the same care instructions?
A: No. Pantry containers, coffee canisters and formula containers may use different materials and components. Always follow the care instructions shown on the individual product page.
Orders and Support
Q: Where can I request product support?
A: Use our Contact Us page and include your order number, product name, a description of the issue and clear photos when relevant.
Q: Where can I find shipping and return information?
A: Please visit our Shipping Policy and Returns & Exchanges pages for current information.